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Terms & Conditions


Welcome to Sakamichi Perfume Private Limited (myperfume.co). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MyPerfume.co relationship with you in relation to this website.


The term MyPerfume.co or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website. The use of this website is suject to the following terms of use:


The content of the pages of this website is for your general information and use only. It is subject to change without any prior notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose besides the intent of the website. Your use of any information or material on this website in entirely at your own risk, for which we shall not be liable. This website contains materials which are owned by or licensed to us. This material includes, but is not limited to, the design, layout, look , appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduces in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and /or be a criminal offense.


Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

Privacy Policy

Myperfume.co is committed to ensuring that your privacy is protected. Should we as you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Myperfume.co may change this policy from time to time by updating this page. We may collect the following information :

  • Name and date of birth
  • Contact information including email address
  • Demographic information such as post code, preferences, interests and other information relevant to customer surveys and/or offers.

What we do with the information we gather :

  • Internal record keeping
  • To improve our products and services
  • We may periodically send promotional emails about new products , special offers or other information which we think you may find interesting using the email address you have provided us.
  • We may from time to time use your contact information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Shipping & Delivery Policy

Myperfume.co is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except public holidays & Sundays. To ensure that your order reaches you in good condition , in the shortest span of time, we ship through a reputed courier agency.

Our prices are all inclusive. All taxes are included with the list prices. Orders are dispatched within four working days. Most orders will be delivered within 7-8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

If you think, you have received the product in a bad condition of if the packaging Is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also please send an email to our customer care at info@myperfume.co with your order number. We will ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original packaging is intact when you send us the product back.

Cancellations

Cancellation by the Customer:

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at info@Myperfume.co. We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort. If you cancel your order before your product has been dispatched, we will refund the entire amount (in case of pre-paid order).

If you cancel your order after your product has been dispatched, we will refund the amount minus shipping charges( in case of pre-paid order).


Returns

If the customer is unsatisfied with the product delivered then he/she needs to mail us info@myperfume.co within 3 days from the date of receiving the parcel. We have two options for processing such returns :-

  • Store Credit - We provide a Credit note/Discount Code of the same value as the product which is valid for 3 months for your next purchase i.e. customer can buy any other product available on the website against that store credit code within 3 months. Store Credit will be issued only after we receive back the product and validate the return.

  • Bank Refund - We refund the amount minus Rs. 200/-(adjusted towards shipping & COD charges) in your bank account within 10 working days.

If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or reimburse the full invoice value as per customer demand. Refund process (if customer requests for refund) will start only after we receive back the product and validate the return.

In both the cases, Myperfume.co will arrange a pick-up from your place (reverse pick-up may not be available on selected pin -codes). Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or store credit (as the case may be) of the appropriate amount within 10 days. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 10 days of our receiving of the return package from you.